I am a customer service expert with more than 20 years achievement, mostly in the leisure industry, prior to making my dream move to Estate Agency in Ayrshire, early 2007. My main expertise is the residential sales market, although I have had experience of Property management, commercial premises and holiday accommodation.
Chairman of the Kilwinning Association of Traders, I have been involved in property since early 2007, selling houses in Ayrshire as an associate with the Remax Offices in Irvine and Dalry. I received amazing training while with Remax, the world’s foremost, most successful Estate Agency with an excellent reputation locally.
Throughout that time, the area where I sold most homes was my home town of Kilwinning.
As an Estate Agent, I believe that it is essential to have professional person at the point of Sale, i.e. the Home for sale. Almost none of my competitors do this, despite it being the norm for almost every other country in the world. That means that my competitors are charging an estate agency fee while you are doing the physical sales work.
Ask any buyer and they will tell you that they can relax more and spend more time during a viewing with the estate agent. They are uncomfortable and feel they are hampering the seller and their family in their routine.
It is well documented that an agent at the viewings is better for all as the professional can usually get a better price for your home.
I specialise in finding solutions and removing barriers to sale which has become extremely important for any Estate Agents during the last few years. That means I am always looking for ways to facilitate the house sale, particularly after the house sale is agreed. As I am fully independent that means I am as interested in the sale completing as the vendors.